The last time I called 911 about 2 years ago was for a gang of men beating one man outside my residence, first the dispatcher got upset and hung up the phone, then when I called the second time was put through a question and answer routine of about 2 minutes all that so the Police could show up 20 minutes later, Oh yeah by that time the victum produced a gun, killed one and put 2 others in the hospital, now they wanted to speak to everyone!